In this chapter you have learned about the basics of impact measurement. We discussed basic concepts, different methods and the general approach to develop impact measurement indicators. But we also looked at critical and ethical issues of measurement.

In closing this chapter, we ask you to think about five pros and five cons of impact measurement and discuss these with members of your organization. This process will help you and your organization to critically assess the issue of impact measurement and sharpen your opinion on this subject.

If you would like to broaden your knowledge of impact measurement, this website offers you insights into our continuing education program (in German).

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